Returns & Exchanges
At LUTHER MELBOURNE, we want you to be completely satisfied with your purchase. If your items aren't quite right, we offer a 30-day return window for all full-priced garments in original condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Ensure all items are unworn, unwashed, and have original tags attached before securely packing them in their original LUTHER MELBOURNE packaging.
Ship the Items
Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized Australia Post location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing